FAQ's

What is La’Oraa? 

La’Oraa is a women’s loungewear brand that is dedicated to delivering stylish and comfortable pieces for the modern woman. Our high-quality items are sure to stand the test of time. Think cotton loungewear, cozy pajamas and sweatsuit sets for women. Each item merges minimalist design with luxurious fabric, giving you a whole lot of comfort and elegance in your everyday moments. 

What makes La’Oraa different from the rest? 

La’Oraa only uses natural fabrics, and we also prioritize thoughtful design—two things that stand us apart from the average loungewear brand. What’s more, our collections also feature bespoke elements, for example our Affirm Pajama Set, which boasts uplifting words on the top and shorts to inspire positivity and confidence. 

Which countries do you ship to?

At this time, we ship exclusively to the United States and the United Kingdom. We are actively working on expanding our shipping destinations and hope to offer service to additional countries in the future.

How long does it take for my order to arrive?  

Orders within the UK are usually delivered within 3-5 business days. International orders may take a little longer—we typically advise 2-11 business days.

What sizes do you stock? 

Each of our collections has been made with inclusivity in mind. Currently, we offer sizing from S to XL. We also go above and beyond to ensure our sizing is consistent with that of the market so that you can be confident in each and every purchase.

How do I look after my La’Oraa products? 

We recommend that you follow the care guidelines on each product’s labels. Typically, this consists of machine washing on a gentle cycle with cold water or dry clean. Please refrain from using harsh chemicals or bleach. And, for satin pieces, it’s best to hand wash items or use a delicate cycle. 

What is your return policy?

We offer a 14-day return policy. If you’re not satisfied with your purchase, simply return the item in its original condition within 14 days from delivery for a refund or exchange.

Can I speak to customer service?

Of course! You can reach us at contact@laoraa.com. We strive to respond to all inquiries within 48-72 hours. If you have a specific question, head to our FAQ page to see if it’s answered there. 

Can I get La’Oraa products anywhere else? 

Currently, La’Oraa is an online-only brand. You can shop our collections exclusively through our website. Keep your eyes peeled over on our blog for future announcements.

Got any other questions? We’re always just a message away. Contact our team today and we’ll strive to reply within 48 hours. Don’t forget to follow us on social media to stay up to date with our news and future collection announcements.